Workspaces

Everything in Blecon Track lives inside a workspace: your team's shared environment for tracking assets, configuring alert rules, and monitoring activity. A workspace gives you a single place to manage your map, zones, alerts, and the people who need access to them.

What a workspace contains

A workspace holds everything your operations team works with in Blecon Track:

Assets: The tags and items you're tracking on the map.
Hotspots: The phones, hubs and access points that pick up your tags. Find them on the Network page. See Hotspots.
Zones: Named geographic areas used for geofencing and monitoring.
Rules and alerts: Conditions that trigger alerts and the active alerts your team is working through.
Notifications: Email, webhook, and in-app delivery of alert events.
Members: The people who have access to the workspace, each with a role that controls what they can do.
Settings: Workspace-level configuration including accuracy and distance filters.

Creating a workspace

A workspace is created when you first set up Blecon Track. You become its Owner.

When to create another workspace

Each workspace is separate. It has its own tags, hotspots, zones, rules, alerts and members. A tag can be in only one workspace. To move a tag, remove it from one workspace and add it to the other.

Most organisations need one workspace:

More than one site: Add each site as a zone in the same workspace. Admins then see every site on one map, and rules can apply to all sites.
Groups that must not see each other's assets: Put each group in a team. A team member sees only the team's assets. Admins still see all of them.

Create another workspace only when the data must stay fully apart:

A different customer: You set up tracking for more than one customer, and no customer may see the data of another.
A trial or a test: You try out tags or rules, and the trial must not add assets, alerts or notifications to live operations.

Naming a workspace

The workspace name shows in the workspace switcher and in invite emails. Choose a name that a new member recognises:

Use the name of the organisation, for example "Acme Logistics". If you set up workspaces for customers, use the name of the customer.
Add a qualifier only to tell two workspaces apart, for example "Acme Logistics (trial)".
Do not use a site name. A site name becomes wrong when you add a second site to the workspace.

You can change the name later in Workspace settings.

Member roles

Access to a workspace is role-based:

Role	Capabilities
Owner	Full access. Can manage workspace settings, members, and delete the workspace.
Admin	Can create and manage zones, alert rules, webhooks, and view all data.
Viewer	Read-only access to the map, assets, and alerts. Cannot create or modify rules or zones.

See Workspace members for details on inviting and managing your team.