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Send alerts to Slack

Post Blecon Track alerts into a Slack channel so your team sees them where they already work, formatted and colour-coded by severity with a link straight back to the alert.

Prerequisites

  • A Blecon Track workspace with at least one alert rule
  • Permission to create an app in your Slack workspace. Some Slack workspaces require an admin to approve new apps; if so, ask a Slack admin to approve it or to create the webhook for you.

Step 1: Create a Slack incoming webhook

You do this in Slack, by creating an app in your own Slack workspace. The app is private: it is not published, not reviewed, and not visible to anyone outside your workspace. Because you name it, alerts arrive under your own name and icon.

  1. Go to api.slack.com/apps and choose Create New App, then From scratch.
  2. Name it whatever you want the alerts to appear as, and pick your Slack workspace.
  3. Open Incoming Webhooks and toggle the feature on.
  4. Click Add New Webhook to Workspace, select the channel where alerts should appear, and click Allow.
  5. Copy the webhook URL.

Step 2: Add the Slack channel in Blecon Track

  1. Go to Integrations and open the Event delivery tab.
  2. Click + Add Slack.
  3. Paste the webhook URL and give the channel a name. Name it after the Slack channel it posts to: Blecon Track cannot read that from the webhook, so the name is how you tell two of them apart.
  4. Save, then click Test to post a sample alert and confirm it arrives.

For security the URL is never shown again after you save it: anyone holding it can post to that Slack channel. If it is ever revoked, create a new webhook and edit the channel to use it.

Step 3: Attach the channel to alert rules

  1. Open the rule you want notifications for.
  2. Under Notifications, select your Slack channel.
  3. Save.

Result

When the rule triggers, a message appears in your Slack channel with the rule name, the asset involved, the rule type, and the time (shown in each reader's own timezone), colour-coded by severity, with a button back to the alert in Blecon Track. Acknowledging or resolving the alert posts a follow-up in the same channel.

Adding a second Slack channel

Each webhook URL posts to exactly one Slack channel, permanently. To alert a different Slack channel, repeat step 1 for that channel and add it as another Slack channel here. You can point different rules at different Slack channels.

Questions? Contact Blecon support — we're happy to help.