Inactivity
Inactivity triggers when a tag hasn't reported a position for a specified duration.
How it works
The system tracks when each tag last reported a position. If the time since the last update exceeds the threshold, the rule triggers. This catches tags that have gone offline, lost power, or moved out of hotspot range.
When the tag was last seen by a registered Agent device, the alert names it: "Cage 42 inactive for more than 24 hours, last seen by Bob's TC52". The name reaches every channel (dashboard, email, Slack, webhook), so the reader knows whose device to start with without opening the asset.
Parameters
| Parameter | Type | Required | Default | Description |
|---|---|---|---|---|
max_inactive_duration_seconds |
integer | No | 3600 | Maximum time without a position update before triggering (default: 1 hour) |
Example: tag offline alert
Alert when any tag hasn't reported for 2 hours:
- Max inactive duration: 7,200 seconds (2 hours)
- Severity: High
- Apply to: All tags
Common causes of inactivity
- Tag battery depleted
- Tag moved out of hotspot coverage
- Hotspot offline or disconnected
- Tag powered off